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How freecredit66 Protects Your Personal Data

At freecredit66, we are clear about what personal data we collect from your account, why we collect it, and how long we keep it.

Data collected with your consentSecure account storageYour right to access your dataMalaysian privacy standards appliedContact us to update your details
freecredit66 How freecredit66 Protects Your Personal Data
HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

If you have questions about this policy, want to access the data we hold on your account, or need to request a correction, our support team is available around the clock.

Live Chat Start a live chat session directly from your freecredit66 account dashboard. Our team responds within minutes and can handle data access or correction requests on the spot.
Email Support Send your privacy-related query to our support email. We aim to respond within 48 hours and will confirm receipt so you know your request is being processed.
Privacy Request Form Use the dedicated form in your account settings to submit a formal request to view, correct or delete the personal data freecredit66 holds against your account.
PERLINDUNGAN DATA ANDA

How We Handle Your Data at freecredit66

We have built specific practices around each category of data we hold so that your account information is handled with care at every stage — from the moment you register to the…

Data Collection

We collect only what is necessary: your name, contact details, device type and transaction history tied to Touch 'n Go, GrabPay, Boost dan FPX. Nothing beyond what your account and payment processing require is stored.

Cookie Usage

Cookies on freecredit66 are used to keep your session active, remember your language preference, and measure which pages you visit. You can adjust cookie settings via your browser at any time without losing account access.

Account Security

Your account credentials are encrypted in transit and at rest. We apply two-factor verification steps during login and flag unusual activity automatically so that unauthorised access is caught before it affects your balance.

Data Retention

Transaction records are kept for as long as required by applicable financial regulations in Malaysia. Once the retention period expires, data is securely deleted from our systems and is no longer accessible to our team.

Your Rights

You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where permitted. Submit any of these requests through the privacy form in your account settings or via our support email.

Third-Party Sharing

Data shared with payment processors like Touch 'n Go and GrabPay is limited strictly to what the transaction requires. We do not share your personal data with advertisers, data brokers, or any unrelated third party.

Your Privacy Questions Answered

These are the questions we receive most often about how freecredit66 handles personal data. If your question is not covered here, reach out to our support team through live chat or email and we will respond promptly.

We collect your name, email address, contact number and device identifiers. When you transact via Touch 'n Go, GrabPay, Boost dan FPX, we also record the transaction reference needed to process and verify your deposit or withdrawal.

Yes. Submit a data access request through the privacy form in your account settings or email our support team. We will compile and send your data within a reasonable timeframe, typically no more than 14 business days.

Transaction records are retained for as long as required under applicable Malaysian financial regulations. Once that period ends, your records are securely deleted and are no longer accessible by any member of our team.

No. Your data is never sold to advertisers or data brokers. The only third parties who receive any portion of your data are payment processors such as Touch 'n Go and GrabPay, and only to the extent needed to complete your transaction.

Open the privacy request form inside your account settings and select the relevant option — correction or deletion. Our team will review the request and confirm the action taken, usually within five to seven business days.

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can accept, reject or manage individual cookie categories through your browser settings without affecting your ability to access your account.

This policy applies to all accounts where access is permitted under local law. If you are accessing from a jurisdiction where such platforms are restricted, eligibility and data rights depend entirely on what local law in that region permits.